A table everyone can use.
Version 2026-10-19 · Service policies
Using the platform
The interface includes labelled form fields, keyboard focus states, semantic headings, text alternatives for guide images and responsive layouts. You can zoom text using your browser. The written guide explains the core workflow without relying on the screenshots alone.
Known limitations
A complete accessibility audit has not been carried out and WCAG conformance is not claimed. Complex advisor layouts, document extraction, AI responses and PDF reading may present barriers. The generated PDF is readable text, but it is not currently a fully tagged accessible PDF; the HTML decision record is the alternative.
Tell us what gets in the way
Choose Accessibility help in Help & requests. Tell us the page, the task, the barrier and your browser or assistive technology if you wish. You do not need to disclose a diagnosis. We will review the issue, without promising an unverified fix date.
Contact & related policies
Use the private Help & requests inbox ↗
Policy references: ICO privacy information · Fair consumer contracts · UK intellectual property